Waterside Chats: Meet Global Customer Care Leader Karen Johnson-Susko

Every day, across the globe, our people are working to solve some of the world’s toughest water challenges. They are passionate, innovative, and dedicated to doing the right thing for our customers and for our planet.

We’re shining a spotlight on some of these talented individuals, so they can share more about their current roles and the personal career journeys that brought them to where they are today. In the latest video of our “Waterside Chats” series, we caught up with Global Customer Care Leader, Karen Johnson-Susko, who shares how her team helps create positive customer experiences each day.

She explains her team’s dedication and commitment to meeting customer needs and providing wing-to-wing solutions that positively impact both the customer and the environment as a whole. Watch below for more.