Call Customer Care In
Have a water emergency?
Our fleet of water treatment trucks are available 24 hours a day, 7 days a week. If you need emergency response, click here to find the right local number.
Have a question about a residential water account? Visit mysuezwater.com
Have a water emergency? - Contact numbers
US | 800-446-8004
EU | 00+800-4300-0043
Latin America | +55 11 2139-1033
Middle East | +971 4 8101799
Product line support
Our global team of experts, field service representatives and technical staff perform a large array of services for maintenance, parts, and consumables. See below for parts, maintenance and services information for several of our product lines. You can contact customer care using the numbers above or Contact Us.
Sievers Analyzers & Instruments
For technical support, manuals, field service bulletins and software updates, please visit the Sievers Analyzers & Instruments Customer Support section.
Veolia Water Purification Systems UK
Service and maintenance options for our water purification systems, including installation videos, are available on the Veolia Water Purification Systems customer support page.
Veolia Oil & Gas (Formerly Process Group)
Veolia Oil & Gas Systems is committed to providing round the clock support and services to all our customers. We offer a wide range of services managed by a dedicated Spares & Services team based in Australia and Abu Dhabi with personnel located around the World.
Spares and Services
For more information on Veolia Oil & Gas Systems' Services please contact our Spares and Services department at firstname.lastname@example.org or phone +61 3 9212 7100.
ozonia* Ozone & aquaray* UV Systems
For assistance with an ozonia* or aquaray* product, contact us online, phone us at 1-201-676-2525 or contact your local Veolia service representative.
ozonia* ozone Parts, Service & Retrofits
Following purchase, clients have full access to Veolia Customer Care services. These services include installation, supervision, inspection, commissioning and on-site training of the operator’s personnel. Veolia can organize training workshops in a classroom environment for larger groups.Download our ozonia 360⁰ Service Brochure
Plant Service & Maintenance
Having placed their trust in our equipment, it is only logical that clients expect professional and competent after-sales service and technical assistance. Veolia can ensure that clients get optimal support. The services offered range from a hotline for breakdown service to regular plant service contracts – everything to ensure that our clients get the very best from our equipment.
aquaray UV Parts, Service & Retrofits
UV system performance is affected by many factors. One of the most important is the use of manufacturer certified parts. Beware of imitation parts which may reduce system performance, void process guarantees, and invalidate warranties.
Download our aquaray Parts, Service & Retrofits brochure (PDF)
For help with Aquasource Ultrafiltration Membranes, contact us or phone us at +33 (0)561 360 436.
Degremont, Infilco, Anderson, WPT
If you need parts or assistance with a Degremont, Infilco, Anderson or WPT product installation, you can contact us or call us on the appropriate customer care line above.